SareptAssist is a patient support program designed to provide you with information to help you navigate the process of starting and staying on therapy.
Our dedicated team will provide information on:
When you contact SareptAssist, you will be connected to a dedicated Case Manager with experience in rare diseases, including knowledge of insurance plans and healthcare networks. Your Case Manager will work closely with you to provide one-on-one, personalized support as you navigate the complexities of starting and staying on therapy.
While your doctor is your primary resource for discussing your medical needs, your Case Manager can be one of your key contacts for questions regarding insurance benefits, treatment delivery, and access.
"We are here for one reason: the Duchenne family. It is our fundamental goal to empower you with information and support that may help manage the stresses of starting a new therapy so you can focus on what's important — life with your child."
— Dan, Head of Patient Services
Your personal SareptAssist Case Manager is here to help.
Call 1-888-SAREPTA (1-888-727-3782)
We’re available Monday through Friday, 8:30am – 6:30pm ET
Spanish-speaking Case Managers and interpreters for other languages are available.
Once you and your doctor decide that treatment is right for you, your Case Manager is here to provide information as you navigate the complexities of starting and staying on therapy.
Here’s what to expect:
With your consent and signature, your doctor will complete and submit the SareptAssist START Form, which will begin the SareptAssist process. The START Form authorizes your Case Manager to start a benefits investigation to understand your current insurance benefits.
Your dedicated Case Manager will reach out to welcome you and explain how they can help.
Your Case Manager will work with you to help you understand your insurance benefits and next steps. Depending on the type of insurance you have and your other relevant circumstances, your Case Manager will provide information on financial assistance options that you may be eligible for.
You may receive your infusions at an infusion center or your home. You and your doctor may need to discuss these options, including whether home therapy is an option for you.
Once your insurance benefits have been confirmed, your Case Manager will work closely with the providing pharmacy (specialty or hospital pharmacy) to facilitate treatment access and coordinate drug delivery to your treatment location.
Your Case Manager is committed to working with you during your treatment journey, and will check in with you periodically. As your needs change (e.g., you have new insurance, a change of address, are planning a vacation, etc.), your Case Manager can keep you informed of your options to help avoid treatment interruptions.
Your Case Manager can provide information about independent charitable organizations that may offer financial assistance. There are multiple Sarepta and third-party programs that provide financial assistance options to eligible insured or uninsured patients.
The Co-Pay Assistance Program was created for eligible individuals with commercial health insurance (insurance from a private insurance company, either on your own or through your employer, not government insurance like Medicare) in the United States who are prescribed treatment with a Sarepta product. This program may help with some out-of-pocket costs related to receiving therapy, such as co-pays, co-insurance, and deductibles.
If you are eligible, your Case Manager will guide you through the consent and enrollment process for the Co-Pay Assistance Program.
The PAP program can help patients, who are uninsured or rendered uninsured and meet certain eligibility requirements, obtain access to drug. You may be responsible for additional costs associated with administration of the drug. Your Case Manager can provide information on your eligibility, as well as help facilitate program enrollment and answer questions you may have on the application form if you are eligible.
Your Case Manager can provide information about independent charitable organizations that may offer financial assistance.
SUPPORT, BY YOUR PATIENTS’ SIDE™.
Our team is here to help your patients navigate the process of starting and staying on therapy.
Get your patients started in three steps: